Refund Policy
At Agrifeeder, we strive to provide high-quality products and exceptional customer service. This Refund Policy outlines our guidelines regarding refunds and returns for products purchased through our website www.agrifeeder.com.
- Eligibility for Refunds
We offer refunds under the following circumstances:
Quality Issues: If you receive a food product that is defective, damaged, expired, or does not meet our quality standards, you may be eligible for a refund. Please contact us within 24 hours of receiving the product with details and photos (if applicable) to support your claim.
Incorrect Item: If you receive an incorrect item that you did not order, please notify us immediately. We will arrange for the correct item to be shipped to you or provide a refund.
- Non-Refundable Items
Certain items are non-refundable:
Change of Mind: We do not offer refunds for items due to a change of mind or taste preference.
Delayed Shipments: We are not responsible for delays in shipment caused by factors beyond our control, such as weather conditions, carrier delays, or incorrect shipping information provided by the customer.
- How to Request a Refund
To request a refund, please contact us at info@agrifeeder.com within 24 hours of receiving your order. Include your order number, details of the issue, and any relevant photos. We will review your request and respond within a reasonable timeframe.
- Refund Process
If your refund request is approved, we will initiate a refund to your original method of payment. Refunds may take up to 7 days to process, depending on your financial institution.
- Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at info@agrifeeder.com. We are committed to resolving any issues and ensuring your satisfaction.
This Refund Policy was last updated on 10/07/2024.